Sunday, August 17, 2008

FanFaire 2008 Day 2 morning – Techie stuff and more!

Day 2 started off with a semi early breakfast then I headed off to my morning seminars. Okay so I won’t bore you with too many of the details, but the Station Voice FF - FV-AB and Customer Service panels were cool …Well … if you’re a total geek like me.

Station Voice Presentation & Panel

The first session was all about Station Voice. I’ve played around with it for a little with the voice in EQII with my guild and it was pretty easy to use once I got it to recognize my mic when it was plugged in the front …Some of the cool things that are coming … voice integrated into the Station Launcher, Voice fonts (sound like an elf!), the ability to listen to multiple channels at the same time, ability to connect to chat channels via phone, direction and proximity modifiers on the sound … aka the character is standing on your left, you hear the voice on your left. All of it sounds very cool and the guys who are doing it seem really excited about it. All of it is coming Soon ™ …The biggest thing is to get people to setup their mics right!! The Record & playback was recommended to make sure you sound right …

Customer Support Panel

FF - NUGIT Customer support was my next panel … not necessarily the most exciting, but still pretty cool. SoE is starting on setting up a work-at-home GM program … very cool. They spent a fair amount of time on how they handle spammers … pretty much the same messages we’ve heard, don’t share your account and don’t use 3rd party power-leveling or plat buying. They have a team called NUGIT (Norrathian Underground Gnomish Investigatory Team) that does a lot of in-game and out of game plat purchasing and farmer investigations. And they don’t just look at the one account, they actually dig further into the account and investigate related accounts … related by IP, credit account, address … so don’t room with a spammer!! On average, SOE bans about 2,000 accounts a day … a DAY!!!! Impressive.  Those guys really seem to be enjoying the game and have interest in what they’re doing. Very cool.

Lunch & Live Quest Photos!FF - EQII Live Quest

I picked up a yummy pasta salad for lunch and charged up my computer in the room for a bit .. then it was off to take photos!!

The guides were running the EQII Live Quest .. all dressed up and roleplay crazy!

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